Students

Yes. While all Georgia State physical campuses are closed to students for the remainder of the spring semester and all on-campus events have been canceled, Georgia State University is open, all classes are being offered online, and the majority of student-support resources remain available to students virtually. On the Atlanta campus, the Student Health Clinic and the Counseling Center remain open, some residential halls continue to accommodate students who are unable to return home, and limited dining services are available to the students who remain in housing.

The University System of Georgia has strongly encouraged all students who can go home to do so.  University Housing has directly messaged to students who are able to move out about the specific steps they must take, including signing-up in advance for move-out times and procedures that must be followed to ensure the move-out process is completed smoothly and safely. Georgia State understands that not all of our students have the ability to go home and has set up a process for students living in residence halls to request the ability to stay for part or all of the remainder of Spring semester.  Students in residence halls have been contacted directly to request extensions on moving out. If you have questions about these processes, call 404-413-1800 or go to housing@gsu.edu.

Yes.  University Dining continues to provide food services to enrolled students living in University Housing through its Piedmont Central location.  Students may pick up in a to-go box along with a drink and wrapped plasticware.  Diners are not permitted to eat or to congregate in the dining hall.

Yes. For more information go to: https://www.gsu.edu/coronavirus/student-fees/

Following University System of Georgia guidelines, fees tied to campus services that have been discontinued for the remainder of the semester were partially refunded at the rate of 40%, commensurate with the period for which those services are no longer being provided. The specific fees refunded are listed here. Fees not refunded, and therefore not listed, are essential for the continued operation of the university and our ability to educate and support students.

In accordance with instructions from the University System of Georgia, all Georgia State University classes will be delivered online beginning on Monday, March 30 and extending through the end of the Spring semester.

The university has created the Keep Learning website to walk you through the steps to prepare for your online classes, with instructions for logging on to iCollege, submitting assignments, taking quizzes, and so forth. On this same website, you can also find ways to access the range of academic supports that you will need, including tutoring, supplemental instruction and advising.

Visit the Keep Learning website.  Please review our suggestions for Internet access and devices and, if you are still having difficulties, use the form on the site to explain your situation. We will do our best to support you.

Our Technology Service Desk remains fully operational and ready to help with technical issues such as log-ons and passcode issues. Please go to help.gsu.edu, call 404-413-HELP (4357), or email help@gsu.edu.

As has been the case in the past, your individual course instructors will be the source of information about your assignments, readings, tests, deadlines and other course-specific issues.

Yes. Multiple forms of academic support are fully available and will be offered virtually for the remainder of the semester.  Please see the Keep Learning website for a list of these resources and how to access them.

Georgia State University and the University System of Georgia’s 26 institutions will continue to deliver instruction remotely during May and summer semesters, with only limited exceptions. 

USG institutions are tentatively planning to return to normal on-campus operations for the fall semester should guidance from the Centers for Disease Control and Prevention and the Georgia Department of Public Health allow it.

In the interim, all institutions have been asked to continue their current telework and flexible work strategies for faculty and staff. USG institutions overall have remained open, with only minimal staff physically on-site to ensure continuity of certain services.

We continue to prioritize the safety of our students, faculty and staff as we do our part to help stem the spread of the coronavirus in Georgia and fulfill our mission to graduate our students in these challenging times.

The Student Health Clinic remains open on the Atlanta campus. The common symptoms of COVID-19 are also the symptoms of other respiratory illnesses. Your healthcare provider will determine if treatment is needed.  If you develop a fever, cough, or shortness of breath:

• Stay at home. Do not go out and stay away from other people. If you must be around other people, wear a mask.
• Call your healthcare provider or the Student Health Clinic at 404-413-1930. The Student Health Center nurse line is also available 24 hours a day, 7 days a week at 1-855-750-5056. Explain your symptoms and tell the provider if you have recently traveled outside the U.S. Follow his or her instructions. Your provider will work with the Georgia Department of Public Health and Centers for Disease Control and Prevention to determine if you need treatment.

Counseling Services remain available to all enrolled Georgia State students, and counselors are ready to support you.  Students can seek free and confidential assistance through the Counseling Center by calling 404-413-1640 or visiting https://counselingcenter.gsu.edu/services/counseling-serv

Yes. Though all physical University Library spaces will be closed for the remainder of the semester, most library services are available online and the staff is ready to assist you. The library’s online databases, journals, streaming videos, and e-books remain available. Research Guides will continue to help you with research projects, and library personnel are available through chat to answer specific questions. Use the Library home page, lib.gsu.edu, as your starting place for online library support.

Academic advisors are available and willing to help you.  You may connect with a member of your academic advising team by simply logging into your Navigate Student mobile or desktop app.

• Download (Apple or Google) and open the NAVIGATE Student mobile app or log in on your desktop at the link: GSU.NAVIGATE.EAB.COM.
• In Navigate, you can email or make an advising appointment with your academic advising team member.
• To call one of our University Advisement Centers, visit the following link: https://advisement.gsu.edu/self-service/university-advisement-center/

If you are a senior or have more than 90 hours, contact your college or school Office of Academic of Assistance. Contact information: https://advisement.gsu.edu/self-service/university-advisement-center/

For Financial Aid, you can submit a question through Panther Answer at https://georgiastateuniversity.force.com/support/s/ or call 404-413-2600.

We have moved career counseling and recruitment events online. You may make career counseling appointments and participate in virtual recruitment by signing on at gsu.joinhandshake.com  For help, call 404-413-1820.

We are excited to welcome you to Georgia State. Most admissions events, including campus tours, will be offered virtually for the remainder of the semester. For campus tours, contact admissions@gsu.edu or call 404-413-2500. New Student Orientation has made no changes to its program at this time but will ensure registered students are notified if adjustments are made.

Absolutely.  Admissions offices remain open virtually, and admissions processes continue.

If you are applying for undergraduate admissions, the Office of Undergraduate Admissions can assist you with your application, status check, admissions inquiries and next steps. To contact Undergraduate Admissions:

• Call 404-413-2500.
• General inquiries admissions@gsu.edu
• International Admissions: adminternational@gsu.edu
• Visit https://undergradapply.gsu.edu/portal/virtual_appointments to schedule a virtual appointment with an admissions counselor.

Because graduate admissions deadlines and requirements differ by program, prospective students are encouraged to contact the program to which they are applying.

To contact Graduate Admissions:

• Call 404-413-2444
• General inquiries gradapply@gsu.edu