If your student account shows a credit balance, you may be entitled to receive a refund. Student Accounts refunds the credit balance to you after verifying that you are entitled to receive it.
A refund for out-of-pocket payments (web check, credit card, cash, paper check, and wire transfers) will only be processed if your overall account balance is a credit. Georgia State University reserves the right to apply a credit/refund from your out-of-pocket payment to any outstanding charges on your student account, regardless of the date the charge(s) is due. This includes applying your credit/refund to charges for a future or past term. Additionally, if your account credit is the result of a web check or paper check, we will wait 11 business days from the date your payment posts to your student account to process a refund.
|Refund Processed||Tuesdays, Thursdays|
|Direct Deposit Sent**||Wednesdays,Fridays|
|PantherCard Refund Sent***||Tuesdays,Thursdays|
|Check Mailed*||The following Monday|
*Student Accounts reserves the right to make changes to this schedule. **Check with your bank regarding the availability of your funds before trying to access your refund. ***You must be enrolled in the PantherCard refund program for this option.
If your refund check is lost or damaged and you would like to request a replacement, please fill out our Stop Payment Request form, and submit it to our office. You may fax, mail, or bring the form in person.