If your student account shows a credit balance, you may be entitled to receive a refund. Student Accounts refunds the credit balance to you after verifying that you are entitled to receive it. 

A refund for out-of-pocket payments (web check, credit card, cash, paper check, and wire transfers) will only be processed if your overall account balance is a credit. Georgia State University reserves the right to apply a credit/refund from your out-of-pocket payment to any outstanding charges on your student account, regardless of the date the charge(s) is due.   This includes applying your credit/refund to charges for a future or past term. Additionally, if your account credit is the result of a web check or paper check, we will wait 11 business days from the date your payment posts to your student account to process a refund.

*Student Accounts reserves the right to make changes to this schedule. **Check with your bank regarding the availability of your funds before trying to access your refund.  ***You must be enrolled in the PantherCard refund program for this option.

Stop Payment Request

If your refund check is lost or damaged and you would like to request a replacement, please fill out our Stop Payment Request form, and submit it to our office.  You may fax, mail, or bring the form in person.