Loan Counseling

If you borrowed a Perkins or Berner loan for your education any time as Georgia State student, you're required to have a loan exit interview before you leave Georgia State for any reason (leave of absence, voluntary withdrawal, medical withdrawal, required withdrawal, graduation, or enrolling less than half-time).

Your loan exit interview is your chance to learn about your rights – including grace periods, repayment options, deferments, and forbearances and your responsibilities – including when repayment begins and your minimum monthly payments. It's also a great opportunity to get general information you'll need to manage your student loan debt successfully.

If you plan to return to Georgia State after a leave or withdrawal, you will have a registration hold if you don't complete your exit loan interview before leaving or withdrawing.

Loan Exit Interview Instructions

If you are graduating and borrowed a Federal Perkins Loan or a Berner Loan, Student Accounts will notify you that you can complete your loan exit counseling online.

What Happens at the Loan Exit Interview?

At your loan exit interview, you will

• Review what you learned back in entrance loan counseling, such as the consequences of default and the importance of the repayment obligation and the use of the master promissory note. 
• Review any repayment options such as standard, extended, graduated, income-sensitive/contingent, income-based and consolidation. 
• Review deferment, forbearance and discharge rules and procedures. 
• Learn about federal loan information available on the NSLDS web site. 
• Learn about the Federal Student Assistance (FSA) Ombudsman’s Office. 
• Review your rights and responsibilities as a borrower. 
• Provide updated contact information, such as expected permanent address, address of next of kin, and name and address of employer if known. 
• Update any changes to personal information (name, driver's license number, Social Security number, etc.) if necessary. 
• Receive contact information for your lender(s).

After you attend your loan exit interview, you will get a confirmation e-mail. You should keep this e-mail for your records.