Billing Information

Each Georgia State student has a student account – a cumulative record of charges and payments.

Who gets the bill?

We bill the student &emdash; but if your parent/guardian will be helping you with your educational costs, we recommend you set them up as Authorized Users in PantherPay. Georgia State does not send out paper bills to current students. Parents/guardians will not get any direct billing information unless they are set up as an authorized user.

We bill you by generating a monthly student account billing statement (eBill) and posting it to PantherPay. By the 5th business day of any month that you have a new charge or credit post to your student account, Georgia State will send you and your authorized user (if any) a courtesy e-mail reminder to check your eBill and pay any balance due.

Understanding your account information

Your student account information is available online via PantherPay, 24/7. PantherPay shows your up to date account transactions and account balance and also your eBill which is the official University bill.

To access PantherPay, please logon to PAWS, and follow the steps below:

1. Select the "One Stop Shop" tab,
2. Select the "View/Pay Student Account" link from the "My Account" box,
3. Click the "PantherPay" button.

Below is a sample of student account information in PantherPay

 1 -Account Alerts and Annoucements

• The "Account Alerts" section displays any alerts specific to your student account.  For example, if you have a hold on your account that will prevent you from making a payment.
• The "Annoucements" section displays general annoucements for all students.

2 -My Account

• Balance: Indicates your total student account balance outstanding for all terms.
• Estimated Financial aid: Indicates financial aid that has been authorized as of the date you access PantherPay. 
• Current Balance Including Estimated Aid: Your account balance less the estimated financial aid.  A credit balance indicates you are eligible for a refund once the estimated financial aid has posted to your student account and paid your charges.
• Make a Payment: Click this button to proceed to make an electronic check or credit card payment.
• View Account Activity: Click this button to go to your account activity for the current term.

Note: Text in blue links to detailed account activity and estimated (authorized) aid for the current term.

3 -Statements

• eBill Statement: This section shows your most current eBill available to view and print.
• Statement Date: This is the date that your eBill was generated.  Your statement only reflects transactions posted to your account as of this date.
• Bill Amount: This amount reflects the balance due on your account as of the date/time your eBill was generated.  This amount does not reflect any account activity posted after the date/time your eBill was generated.

Note: Click the "latest bill" link to access your official eBill.

When are major charges billed?

Tuition, mandatory fees, mandatory insurance, housing, and meal plan charges are billed on the first statement for of each term as shown below. Additional transactions not reflected on the first billing of the semester are billed monthly by the 5th business day of the month after the charge is incurred.

Full payment of your balance is due on the 16th business day of the month except for the first billing of each semester. Check the your eBill for specific dates.

*Maymester only charges are due in May.

Questions about your bill

If you have a question about a transaction, please contact the office or department responsible for the transaction (see list below). These offices must process adjustments to any erroneous transactions.
If you want to formally dispute a transaction, you must contact Student Accounts in writing within 60 days after the date that the transaction posted to your account.

The following is a partial listing of offices that may post transactions to your student account and contact information:

Delinquent accounts

If your student account with Georgia State University becomes delinquent registration, transcripts, and the release of diplomas will be prohibited. Additionally, the University will pursue collection action and may authorize legal action to affect the settlement of an account. You will be liable for all reasonable collection costs including attorney fees and other charges, which are necessary for the collection of a past due amount.