Skip to Content | Text-only
A leading research university in Atlanta, Georgia

FAQ

Student Accounts

How are my tuition and fees calculated? When and where do I pay my tuition and fees?

The amount you pay is based on several factors — your residency status (tuition classification), your degree program, the number of semester hours for which you are enrolled, and any financial aid you may receive. You can view and print your student account information in PAWS.

For tuition and fee rates, please visit the Student Accounts website

When do I pay tuition and fees?

Ideally, you should be prepared to pay at the same time you register for classes. Otherwise, your payment must be received in the Office of Student Accounts by the fee payment deadline of the semester in which you register. Failure to pay tuition and fees by the deadline could result in both financial and academic consequences.

Please view the Semester Calendars for specific dates.

Where do I pay tuition and fees?

You can pay your student account balance online via PantherPay with a electronic check (web check) or credit card. This is the fastest way to make a payment.  Payments may also be mailed to Georgia State University, Office of Student Accounts, and P.O. Box 4029, Atlanta, GA 30302-4029. Please mail payment at least seven days prior to the payment due date. More detail is available on the Student Accounts website

How do I check payments and charges from previous semesters?

Log into PAWS, go to the One Stop Shop tab, go to the Student Accounts menu, and then select Student Account History.

How do I set up third-party billing? (e.g. sponsor credit from employer, etc.)

Bring your sponsor’s letter of authorization/voucher to the Office of Student Accounts, room 100 Sparks Hall. More information is available on the Student Accounts website.

What are the benefits of direct deposit and how do I sign up?

Georgia State University offers the service of delivering refunds more quickly by direct deposit to a checking or savings account. Direct deposit is free. An e-mail notification is sent to the student’s Georgia State issued e-mail address each time a direct deposit is made to the student’s checking or savings account. To sign up for direct deposit, simply log in to PAWS and to go to the One Stop Shop tab and then to GoSOLAR block, select the Student Accounts Menu and select Enroll/Change Direct Deposit.

Students who do not sign up for direct deposit will receive refunds by check and will be mailed to the address on the student’s PAWS account. Students are responsible for ensuring their address is current. Receiving a refund by check generally takes longer than direct deposit; therefore students are encouraged to use the direct deposit option.

Please visit the Student Accounts menu on PAWS and select the last link: Enroll/Change Direct Deposit.

Has a refund been sent to me?

Please refer to the Refund Status option in the Student Accounts menu of your PAWS account. Any recent refund issued to a student will be reflected here. Any refunds in progress will not be visible until the process is complete.

Where can I get a 1098-T?

As an eligible educational institution, Georgia State University is required to file a Form 1098-T for students who are enrolled in degree-seeking programs. Following is a brief explanation of the fields on the form. 

The University cannot provide tax advice concerning income taxes or the applicability of TRA97 to individual situations. Please contact a tax professional or the IRS for any tax questions. For more information, please visit the IRS Web site at: www.irs.gov or call 1-800-829-1040.
If you are eligible to receive a 1098-T, it will be made available in PAWS. You access it online at https://paws.gsu.edu 

  1. Go to: https://paws.gsu.edu
  2. Select the One Stop Shop tab 
  3. Select the Select the "Student Accounts Menu" folder on the left 
  4. Click the "Select Tax Year" link 
  5. Enter the tax year and click "Submit"   
  6. Select the "Tax Notification" link from the Student Accounts menu 
  7. For a print friendly PDF 1098-T, select the link to PantherPay at the top of the page
I have a Perkins or Berner hold on my account. What does that mean, and how can I get it removed?

You must resolve your issue with your loan. Contact the One Stop Shop at 404-413-2600 or for more information.

What is a bad-debt write-off and how can I get it removed from my account?

A bad debt write-off is a past due balance with the University. You may make payment to your account in Sparks Hall at the cashier’s office, or mail your payment directly to the Office of Student Accounts. Only certified funds (e.g. cash, money order, or certified check) are accepted to remove a hold.

Can I use tuition reimbursement to pay my outstanding balance?

If your employer will reimburse you for your classes, you must pay your outstanding balance by the fee payment deadline and then work directly with your employer to receive reimbursement. Georgia State University does not allow you to defer your payment in an employer reimbursement situation.