Skip to Content | Text-only
A leading research university in Atlanta, Georgia

Staff Survey

In summer 2011, the university Staff Council and the Office of Institutional Effectiveness will administer a university-wide staff climate survey, with plans to repeat the survey every two years. The council's University Staff Survey ad hoc committee has developed this site to provide additional information about the current implementation and the intended uses of the survey.

Benefits of the University Staff Survey

The University Staff Survey is designed to provide a range of benefits to the institution and its employees, including the following:

  • To provide baseline information about staff perceptions regarding the nature of their work, policies and practices, and the general climate at Georgia State.
  • To identify areas where staff feel the operational effectiveness of the university could be enhanced.
  • To indicate attitudes toward existing programs for staff and to identify the need for new programs. (Of particular note, the survey solicits specific information about training and development programs.)
  • To help guide the actions of the Staff Council, the Administrative Council, the University Senate, and other representative bodies through the use of reliable data.
  • To survey perceptions of managerial effectiveness and of the quality of the supervisor/employee relationship.
  • To identify issues that may facilitate or inhibit staff retention.
  • To help assess the effectiveness of internal communication efforts.

Confidentiality of Participants

The university Office of Institutional Research (OIR) will administer the survey, which will be distributed to all classified employees. As with other confidential university surveys conducted by OIR, staff members will use a unique code that cannot be tied to their identity to complete the survey. In the reporting of results, optional demographic information will only disseminated as aggregated data for university-wide reporting purposes. Any use of the data outside the Staff Council's biennial reporting process must be approved by the council Board of Officers and OIR.

Assistance to Survey Participants

The Office of Institutional Research (OIR) plans to set up proctored survey sessions for areas where staff do not have regular access to computers or may need other forms of assistance. Please contact the Office of Institutional Research if you wish to pursue this option for staff in your area.

Survey Composition

Click here to access a copy of the survey questions. The survey consists of 18 questions incorporating both structured and open-ended formats, in addition to an optional demographic section. The first nine use a six-point semantic differential scale ("Strongly disagree" to "Strongly agree"). Four of the remaining questions are formatted to solicit further information following "Yes" or "No" responses. The survey concludes with a text box for general comments. Survey questions were developed by the ad hoc committee with the guidance of Institutional Effectiveness administrators. The validity and appropriateness of preliminary questions were tested during pilot implementations in fall 2009 and spring 2010.

Administrative and Support Unit Review Process

The survey instrument was developed to achieve a dual purpose: to be administered to all university staff every two years and to serve as the staff climate tool for large units participating periodically in the Administrative and Support Unit Review (ASUR) process. Many of the survey questions evolved from the previous ASUR climate survey or were developed to be applicable for both purposes. To facilitate this dual use, staff member's responses will be tagged with their general administrative unit. Click here to access a listing of administrative units used for ASUR. Unit-specific ASUR data will not be segregated by demographic categories in the survey results, and OIR reserves the right to limit the use of optional demographic data in any instance that might compromise confidentiality.

Survey Analysis

OIR will provide the initial analysis of the quantitative and qualitative responses to the survey, and the survey ad hoc committee will further summarize the survey results, giving proper weight to the whole range of responses. The committee will provide a report of their findings to the council's Board of Officers, who will make the report available to the full council, including all non-voting members (i.e., the university president, provost, assistant vice president of Human Resources, etc.) and the full university Administrative Council.

Additional Information

If you have additional questions about the survey, you may contact the Staff Council, the Office of Institutional Research, or any of the members of the council Staff Survey ad hoc committee.

  • Staff Council/University Senate: Ann Claycombe (CAS), David Caudill (HHS), MaryAnne Gaunt (COE), John Medlock (CAS)
  • Faculty representative: Dean Dabney (HHS)
  • Institutional Effectiveness: Julia Bannerman, Terry Ward (OIR)
  • Human Resources: Cheryl Johnson Ransaw (EDWS)

A poster with survey information is available here.

Staff Survey Background

The Staff Council established the Staff Survey ad hoc committee to follow up on one of the recommendations in the report of the Senate Executive Committee's Staff Retention Task Force, which implemented a climate survey in June 2008 as part of its information-gathering process. The task force recommended conducting a standard staff survey on a regular basis.