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Noralee Smith

Title: Administrative Assistant, Office of the Dean of Students

Family: Married and mother of four children

How long have you been working at Georgia State University? This will be my sixth year

What do you do on a typical day? Providing administrative support for Office of the Dean of Students (ODOS) including the Assistant Vice President of Student Affairs and Dean of Students which includes scheduling appointments, composing some correspondences, and follow up with telephone inquiries. Each day the office receives Hardship Withdrawal Appeals' applications that must be processed, for example, printing Banner screens, review and correct any misinformation, review and correct number of classes registered and withdrawn, and confirming signatures on the applications. The completed information is copied and distributed to the Hardship Withdrawal Appeals Committee for review each month. In addition, Dean Certification forms are completed daily for students seeking to transfer to another university, transient and Study Abroad applicants, students applying to law schools, bar applicants and employment. Also, provides assistance to the front office, including professional customer service to students and others in the community who sometimes walk-in for assistance, also meet the needs of internal and external customers. I enjoy the interaction.

What is your background? I am originally from the Island of Jamaica, and have lived in New York for some time before moving to Atlanta. I earned a bachelor's degree from Morris Brown College.

What do you do when you're not at work? When weather permits, I like to work outdoor in my yard, taking care of my plants and flowers, a proud grandmother who loves to assist with the grandchildren, and taking care of my family.

What's your favorite thing in your office? My favorite thing in the office is the monthly birthday celebration. ODOS acknowledges staff birthdays. On the birthday or close to the birthday each month, ODOS staff gets together with office colleagues at lunchtime in the conference room. We sing happy birthday, eat, and have lots of fun.

What don't people know about you? I do not like to ride in the elevator alone.

If you weren't working at Georgia State, what would your ideal job be? I would enjoy teaching kindergarten and first grade or employment at the children's hospital.