Spectrum+ FAQs
How do I get access to Spectrum+ System (PeopleSoft Financials 8.9):
In order for a new user to get access to Spectrum+ System you have to fill out the Spectrum+ User Access Request Form.
This form has to be signed by a CRT Member responsible for your College/VP Area. The list of current CRT members can be found on a Spectrum website at http://www.gsu.edu/spectrum/38226.html
Please send completed form to Spectrum Office, P.O. Box 4030 or FAX: 404-413-3034. The employee will be notified in 2-3 business days by phone or email of the completion of their security setup.
How do I log in into Spectrum+ System:
You can access the PeopleSoft Financials Spectrum+ sign in page using the following URL:
Type in your User ID (all caps), for password please use your CampusID password.
If you have problems with the CampusID password, please contact the Help Desk at 404-413-4357 or visit https://campusid.gsu.edu/faq.cfm
Training and Quick Reference Guides can be found here.
Please make sure that you update your browser settings as described in documents named "Disabling Pop-up Blockers" and "Updating your Trusted Sites".
What Internet browsers are compatible with Spectrum+:
The following browsers are supported by PeopleSoft and GSU:
- Windows Operating Systems - Internet Explorer 6.x and 7.x;
- MAC OS 10 - Safari 2.0.4, Safari 3.x (has been tested by BOR, 12/05/07).
I cannot download reports, files, and query results to Excel, save them to file, etc. - new window pops up and then disappears:
Follow the instructions in the document "Updating Your Trusted Sites" to include all *.gsu.edu websites.
I cannot see the report or additional page after clicking on a button and getting messages "Pop-up blocked..." and "Did you notice the Information Bar?":
Follow the instructions in the document "Disabling Pop-Ups" to turn off the Pop-Up Blocker feature in the browser.
I'm getting errors "Page data is inconsistent with database.":
In case of an error "Page data is inconsistent with database. When trying to save your page data, the system that the information currently in the database did not match what was expected." - please do the following:
- note the changes you have made, then cancel the page, reload the page and then try again;
- if that didn't help - log out of the system, clear your browser cache, close all browser windows, start the browser, log into the system and try again.
Clearing browser cache:
To clear your browser cache:
1. On the Internet Explorer 6 Menu, click Tools > Internet Options
2. On the General tab, in the Temporary Internet Files section, click the Delete Files button
3. Click the checkbox "Delete all offline content."
4. Click OK, and then click OK again. This will delete all the files that are currently stored in your cache.
Budget Checking Errors:
When getting a message:
"Budget Checking Errors Exist. - Budget checking errors were logged for this document. Please check the budget exception page to view them." or
"Current document has failed budget check." or
"There are 2 distribution lines whose budget status is either error or warning."
Please check the document Budget Status.
If Budget Status: Error (for Vouchers) or Exceptions (for PO's) please click on the hyperlink to go to budget exception page.
Also you can use the following navigation to budget exception page:
For vouchers: Commitment Control - Review Budget Check Exceptions - Accounts Payable - Voucher
For PO's: Commitment Control - Review Budget Check Exceptions - Purchasing and Cost Management - Purchase Order
Looking at the exceptions page shows messages like following:
Business Unit Ledger Group Exception
GSUFS ORG No Budget Exists
GSUFS ORG Exceeds Budget Tolerance
GSUFS PROJ_GRT Budget Date out of Bounds
If the exception is "No Budget Exists" or "Exceeds Budget Tolerance" please check if you are using correct Speedchart/Account for all the lines. If the problem persists please work with your Business manager to resolve the issue why there is no money available for that particular Budget line.
If you are using a project budget and exception is "Budget Date out of Bounds" please verify that you are using correct Speedchart/Account/Dates for all the lines. If the problem is not resolved please contact Research Financial Services.
I'm getting Budget Checking Warnings:
When getting a message "Budget Checking Warnings Exist. - Budget checking warnings were logged for this document. Please check the budget exception page to view them."
Navigation to budget exception page is:
For vouchers: Commitment Control - Review Budget Check Exceptions - Accounts Payable - Voucher
For PO's: Commitment Control - Review Budget Check Exceptions - Purchasing and Cost Management - Purchase Order
Looking at the exceptions page shows messages like following:
Business Unit Ledger Group Exception
GSUFS PROJ_GRT Exceeds Non-Cntrl Budget
Please check the document budget status. If the Budget Status is Valid - it was just a warning, no further action required.
How can I get training on how to perform my current job tasks in the Spectrum+ System.
For information on training, registering for Training Classes, and classes schedule please visit Spectrum website, Training section.