3.9.3 Qualified Staff

Comprehensive Standard: The institution employs qualified personnel to ensure the quality and effectiveness of its student affairs programs.

X  Compliance
     Partial Compliance
     Non-Compliance

Narrative:

At Georgia State University, an extensive array of student services and programs are provided by 191 fulltime staff/faculty and 520 graduate assistants/undergraduate student assistants employed in the Division of Student Affairs as well as 168 fulltime staff/faculty employed in the Division of Enrollment Services. Employment profiles for the unit leadership within both divisions display the qualifications of each individual for their position:

DIVISION OF STUDENT AFFAIRS:

African American Student Services and Programs [1]
Civic Engagement [2]
Counseling Center [3]
Disability Services [4]
Educational Opportunity and TRIO Programs [5]
Georgia Career Information Center [6]
Health Services [7]
New Student Programs and Parent Relations [8]
Recreational Services [9]
Student Health Promotion and Education [10]
Student Life and Leadership [11]
Student*University Center [12]
University Career Services [13]
University Housing [14]
Office of the Dean of Students [15]
Office of the Vice President for Student Affairs [16]

DIVISION OF ENROLLMENT SERVICES:

International Student and Scholar Services [17]
Student Accounts [18]
Student Advisement Center [19]
Student Financial Assistance [20]
Undergraduate Admissions [21]
Undergraduate Studies [22]
University Registar [23]
Office of the Associate Provost [24]

In addition to active participation in numerous national and regional professional associations (see staff profiles), staff/faculty also participate in department-focused, cross-functional as well as division-wide staff development programs designed to enhance both professional knowledge (e.g., critical issues in student affairs) and management competency (e.g., leadership, accountability, excellence, collaboration, outcomes assessment) in order to more effectively serve students at Georgia State University.   For example, Student Affairs maintains an active professional development program. [25] Further, in the 2007 Spring Semester, the Division of Student Affairs and the Division of Enrollment Services participated in the first jointly sponsored division staff development program focusing on "Improving Customer Service."

Supporting Documentation:

  1. African American Student Services and Programs
  2. Civic Engagement
  3. Counseling Center
  4. Disability Services
  5. Educational Opportunity and TRIO Programs
  6. Georgia Career Information Center
  7. Health Services
  8. New Student Programs and Parent Relations
  9. Recreational Services
  10. Student Health Promotion and Education, position vacant
  11. Student Life and Leadership
  12. Student University Center
  13. University Career Services
  14. University Housing
  15. Office of the Dean of Students
  16. Office of the Vice President for Student Affairs
  17. International Student and Scholar Services
  18. Student Accounts
  19. Student Advisement Center
  20. Student Financial Assistance
  21. Undergraduate Admissions
  22. Undergraduate Studies
  23. University Registar
  24. Office of the Associate Provost
  25. Division of Student Affairs Staff Development Programs