Utility Failure

Utility Failure/ Interruption:

Immediately report utility failures during regular work hours (Monday - Friday 8:00 a.m. – 5:00 p.m.) to the Facilities and Services Customer Care Center at (404) 413-0700
Immediately report data network and telephone system interruptions to the IS&T Technical Operations Center at (404) 413-4444, located in Room G8, Library South (24 hours operation)

Immediately report utility failures after regular work hours, on weekends and on holidays to the University Police Department at (404) 413-3333.

Gas Leaks (Indoor):

Evacuate the area immediately
Activate your phone tree to ensure everyone in the building is notified
Call the Facilities and Services Customer Care Center at (404) 413-0700 and the University Police Department at (404) 413-3333 to report the problem
Do not switch on lights or any other electrical equipment. Do not smoke in the area.
Account for all building personnel once outside and wait for further instructions from the Police and/or the Atlanta Fire Department

Gas Leaks (Outdoor):

Evacuate the area immediately
Do not attempt to shut off gas or manipulate valves
Call the Facilities and Services Customer Care Center at (404) 413-0700 and the University Police Department at (404) 413-3333 to report the problem
Prevent vehicular traffic and pedestrians from entering the area until the Police arrive to set up a perimeter
Do not smoke in the area or move any vehicles that are parked near the broken gas line
Follow the instructions of the Police Department and Atlanta Fire Department

Power Outage:

Report the outage to the Facilities and Services Customer Care Center at (404) 413-0700 and the University Police Department at (404) 413-3333
Help co-workers in darkened areas move to safer locations
Secure current experimental work and keep refrigerators and freezers closed
Unplug personal computers, appliances and non-essential electrical equipment
Open windows for additional light and ventilation