The Complaint Process
Instructor
ODDEP Staff
Program Length
2 hours
Objective
Participants will gain a thorough understanding of the internal complaint process used by the AAO
Who should attend
All GSU faculty and staff
Performance Outcome
Upon completion of this course, you will be able to:
- Identify behavior that is discriminatory and retaliatory
- Know the steps to follow as a complainant
- Know what to do if you are the respondent
Course Topics
- The Law - What is Discrimination and Retaliation
- Types of complaints processed by the AAO
- I have a complaint...what should I do?
- I am the accused... what are my rights?
- Georgia Open Records Act








