ODDEP

The Complaint Process

Instructor

ODDEP Staff

Program Length

2 hours

Objective

Participants will gain a thorough understanding of the internal complaint process used by the AAO

Who should attend

All GSU faculty and staff

Performance Outcome

Upon completion of this course, you will be able to:

  • Identify behavior that is discriminatory and retaliatory
  • Know the steps to follow as a complainant
  • Know what to do if you are the respondent

Course Topics

  • The Law - What is Discrimination and Retaliation
  • Types of complaints processed by the AAO
  • I have a complaint...what should I do?
  • I am the accused... what are my rights?
  • Georgia Open Records Act