Realignment FAQ
1. Why did IS&T realign its structure?
IS&T realigned its structure to better serve the campus community. The change helps IS&T to refine its customer focus, enhance service delivery and ensure transparent stewardship over the university's information technology (IT) resources.
2. How do I obtain IT service and support?
You should continue to contact IS&T for service and support in the same ways that you have in the past. To obtain technical support or if you have a question or concern about an IS&T service, please contact the Help Center via e-mail or phone.
IS&T Help Center
E-mail: help@gsu.edu
Phone: 404-413-HELP (4357)
Web site: www.gsu.edu/help
3. What's new about IS&T?
IS&T's new structure provides enhanced IT specialization and customer service through eight distinct units. To learn more, click the links below.
Customer Relations
Coordination and Planning
Professional Services
Business Support Services
Application Engineering
Technology Engineering
Production Services
Technical Support Services