Distribute a Production Message
Version: 1.2.1
Last Updated: 7/8/04
University Computing and Communications Services
Distribute a Production Message
- Draft a text message for distribution to a particular group.
- Have the text message approved by the appropriate authority. (See Approval List for Broadcast Messages).
- Send an e-mail to the University Help Center (help@gsu.edu) requesting distribution of the approved text message. The e-mail must include:
- The approved text message.
- The mailing list (as an attachment) of names and e-mail addresses to which you are sending the message.
- The requested date of distribution.
- Your name, phone numbers, and e-mail address.
The Help Center will verify approval of the request, generate a Remedy Ticket, and forward the Ticket and e-mail text file to a technician. The technician will initiate the broadcast to the list, close out the ticket, and contact the originator (by phone or e-mail) to confirm the date of the broadcast posting.
Help
If you have questions, or need assistance, please contact the Help Center (404) 413-HELP (4357)
help@gsu.edu, www.gsu.edu/help.