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Health Insurance FAQ

Frequently Asked Questions

What does UnitedHealthcare cover?
Please contact UnitedHealthcare for details about coverage.

I registered today, but the insurance charge is not there.
Insurance charges post once a day early in the morning. Therefore, if you register in the morning today then your charges will be posted the next business day.

Will I get an insurance card?
Yes, you will receive your permanent insurance card, directly from UnitedHealthcare in the mail after the open enrollment period ends. 

What if I need to see a doctor and my insurance card has not yet arrived?
Enroll at UnitedHealthcare's website and print a temporary insurance card by following these instructions.  You will receive your official insurance card in the mail after the waiver period ends.

  1. Go to the United Healthcare web site at www.studentcenter.uhcsr.com/gsu
  2. Select the Enrollment Form link.
  3. Enter your Date of Birth and Panther ID#

How do I apply for a waiver?
Students who already have comparable insurance coverage can apply to waive the insurance requirement. A comparable plan is one that meets the minimum requirements indicated by the Georgia Board of Regents. UnitedHealthcare will determine if your coverage meets the minimum requirements.  To apply for a mandatory insurance waiver:

  1. Go to the United Healthcare web site at www.studentcenter.uhcsr.com/gsu
  2. Select 2012-2013 Georgia State University Fall 2012 Waiver form 
  3. Enter your Date of Birth and Panther ID#

A waiver of the mandatory health insurance is only valid for one semester, so you will have to submit a new waiver request for future semesters.  

Can my waiver be denied?
Yes, if your insurance does not provide acceptable coverage in comparison with that provided by UnitedHealthcare. However if your plan has comparable coverage and you still have been denied then follow these steps:

  1. If denied the first time, you may appeal by submitting another waiver request via UnitedHeathcare's GSU Student Center webpage.
  2. If denied the second time, you may appeal again to UnitedHealthcare, who will forward your appeal to the Board of Regents for review.

If I have more questions, who should I ask?
Please contact UnitedHealthcare with any other questions you have about coverage.