Exceptional Customer Service Award
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This award recognizes individuals who have demonstrated exceptional service and follow-through by going “above and beyond” one’s job description. This award recognizes employees who consistently provide exemplary, quality service to all. Submitted materials should reflect the purpose and intent of this award category. ** The winner of this award will be nominated for the Chancellor’s Customer Service Award.**
Award Eligibility: Individual s who have consistently demonstrated two (2) or more of the following:
· Going “above and beyond” the normal job requirements to deliver note-worthy service.
· Demonstrating exceptional follow-through in handling all service requests/complaints
· Demonstrating consistent high quality in handling service requests
· Anticipating problems and addressed them proactively
· Demonstrating forethought in taking action to prevent dissatisfaction with any service provided
Award:
Employees who place 1st in the Bright Idea category are awarded a $75.00 cash award, traveling trophy, lapel pin, and a certificate. Employee will be nominated for the Chancellor’s Customer Service Award. The Narrative Must: Include a copy of the nominee’s job description and a description explaining how the nominee has demonstrated exceptional customer service and follow-through by going “above and beyond” the normal scope of their job responsibilities.