Terms/Glossary
ORGANIZATIONAL DEVELOPMENT (OD):
Organization development is the process through which an organization develops the internal capacity to most efficiently and effectively fulfill its mission and to sustain itself over the long term.
BUSINESS CASE
The purpose of a business case is to capture the reasoning for initiating a project or task. The logic of the business case is that, whenever resources such as money or effort are consumed, they should be in support of specific business goals.
EXECUTIVE COACHING
Executive coaching equips and encourages leaders to meet business challenges by helping them to develop self-awareness of their behavioral patterns, and subsequently deliver or surpass organizational goals.
CHANGE MANAGEMENT
Change management is a systematic approach with at least three different aspects, including: adapting to change, controlling change, and effecting change.
FACILITATION
The process of designing and running a successful meeting/discussion. Facilitation concerns itself with all the tasks needed to run a productive and impartial meeting.
FOCUS GROUP
Small number of people (usually between 4 and 15, but typically 8) brought together with a moderator to focus on, via discussion, a specific product or topic .
PERFORMANCE CONSULTING
An assessment of an employee, process, equipment or other factor to gauge progress toward predetermined goals .
PROCESS IMPROVEMENT
In organizational development (OD), process improvement is a series of actions taken to identify, analyze and improve existing processes within an organization to meet new goals and objectives. These actions often follow a specific methodology or strategy to create successful results.
STRATEGIC PLANNING
A continuous process where people make decisions about intended future outcomes, how outcomes are to be accomplished, and how success is measured and evaluated.