Lockouts & Lost Access Cards
Residents are issued a key that will open the apartment and bedroom door. In the event of a misplaced or lost key, students should go to the Community Desk to check out a spare key. This key will be issued for a maximum of 24 hours. You may checkout a spare key three times a semester at no cost. All spare key checkouts after that will have a service charge of $25. A spare key is considered lost if it is not returned within 24 hours of checkout. The fine for a lost key is $50.
To check out a key, the resident must have a picture identification card. Keys are only issued to the resident of that specific room. No resident will be granted access to another resident's room for any reason. If the Community Desk is closed, page the Community Assistant On Duty or go to the Georgia State University Police Substation in the North parking deck and have the dispatcher contact the CA On Duty. All residents are expected to have their keys and access cards with them at all times.
Lost Access Cards If your card is not granting access to your authorized entry points, report the problem to the Community Desk. If you cannot gain access because of a defective card, call the Community Desk or the Police substation from an outside phone. All residents are expected to carry their card with them at all times. Failure to report a lost card that is then used to illegally enter a building or a residence hall could result in judicial actions for the residents who failed to report the loss. Access cards are not to be given to any other person than the person to whom they are issued.
Access cards are for the use of Georgia State University housing residents only. Access cards open all entrance and exit gates and the building for which you are assigned only. Misplaced or lost access cards should be reported immediately to the Community Desk so that the card can be deactivated and replaced. A replacement card costs $35.
