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FAQ Conference Services

I need accommodations for summer conference housing. How can I guarantee my space in housing?
University Housing Conference Services can only guarantee summer conference housing after your contract and deposit have been submitted. 

We will be arriving as a group but every participant would like to pay for a room individually.
If your program requires individual reservations, each individual will be required to submit full payment for their accommodations at time of reservation or during check-in at the conference desk. This agreement is pre-determined between the conference coordinator and the group’s sponsor.

Is linen provided in the rooms?
As a group, you have the option of no linen service and linen service provided at an extra fee.

Is linen exchanged daily?
In order to keep our rates low, bed linen is not changed daily. However, those staying more than 7 days may exchange their bed linen at a centralized location weekly. Also, towels may be exchanged daily at the front desks.

Is daily housekeeping available?
All rooms and apartments are cleaned prior to arrival; we do not offer daily housekeeping service.

Can we bring in outside food for programs?
All catered dining inside the residence halls and meeting rooms must be arranged through Conference Services and will incur a service charge.

Do you have meeting rooms and are there fees associated with reserving them?
Yes. However, the number of rooms available is limited. Ours capacities range from an 8 person executive office to a 300 person auditorium. Some rooms have flexible seating arrangements. Our reservation fees are based on 4-hour blocks of time and range from $40.00 to $150.00 per block.

Is there a deposit required? What are the payment requirements?
For interns, yes, a $200 deposit is required that goes toward your first month’s rent; the balance is due upon check-in.

For groups, you have two deposit options:
Option 1 – No Deposit required up front, but payment of all estimated charges on contract is due in full upon check-in. Any subsequent charges incurred during your stay will be invoiced. Payment for invoiced charges is due in full within 30 days of the invoice date.

Option 2 – A 35% deposit of all estimated charges on the contract is due with the return of your contract and the balance and any subsequent charges incurred during your stay will be invoiced and is due within 30 days of the invoice date.

*If your conference requires individual reservations, your participants will be required to make full payment at time of reserving.

What is the cancellation policy and are there any fees associated with cancelling?
Cancellation requests must be in writing and the effective date is the date of the postmark or e-mail date stamp. Cancellation fees for interns are a forfeiture of your $200 deposit.

Cancellation fees for groups are as follows:

  1. Cancellation requests received more than 45 days from the date of your first scheduled check-in will incur a fee of 35% of all estimated charges on the contract. 
  2. Cancellation requests received less than 45 days from the date of your first scheduled check-in will incur an additional 15% fee of all estimated charges on the contract (total fee is 50%).
When is the earliest time to submit a summer conference application for housing accommodation?
Conference Services will begin processing applications and contract requests for the subsequent summer the first Monday of November each year. 

I plan on driving my car, is parking available on-site?
Yes. We provide secured, covered parking, please click here for rates.

Our group will be arriving by bus, will parking be made available upon request or will we have to find our own parking?
Parking for buses is available at a rate of $75.00/day or $450.00/week. Prior arrangements must be made at least two (2) weeks prior to arrival.

I am a Georgia State University student with an internship in the Atlanta area and am utilizing conference housing and I have a housing assignment in the fall. Will I have to move out at the end of summer conferences and move back in housing for the fall?
Summer conference participants that are also GSU students with fall housing assignments are allowed to stay in their conference housing until their fall assignment is ready.

Are we able to exceed the capacity of a residential room?
The occupancy of a room may not exceed the capacity of that particular room. Exceptions are made only for parents with small children age 5 years or under. In those cases, please be advised that we are not able to provide additional furniture.

Is it possible to have exclusive use of a residential building?
Our residences are designed as shared facilities. Many of our residence halls adjoin to another building or an apartment complex, and therefore, it is not possible for a group to have exclusive use of a building unless the group manages to fill a building to capacity. With the exception of our rooms with private and/or suite baths, floors are generally segregated by group.

Are there smoking and non-smoking facilities available?
All university residences, apartments, meeting rooms and common areas are non-smoking. We have designated areas for smoking outside the buildings.

Is internet available?
All rooms are wired for high speed internet. A computer with an Ethernet port is required in order to successfully connect online. Ethernet cords are available at the front desk. All community lounges on each floor are equipped with Wi-Fi access.

Are we able to assign residents to rooms?
Three weeks prior to arrival, you will receive an Excel spreadsheet via email with the room blocks for your group. We ask that you complete the assignments and return the spreadsheet to our office no later than the Roster Due Date stated on your contract.

Can I take a campus tour?
We are always glad to offer you a tour of the University and its facilities Wednesdays and Thursdays, 10:00am - 4:00 pm. Please be advised, however, that due to the fact that we are at capacity during the academic year, we are not always able to view actual residential rooms. You will have a chance to walk through the facilities and our model apartment only.

Contact Us

Georgia State University Housing
Conference Services 
175 Piedmont Avenue NE
Box #1 
Atlanta, Georgia 30303 

Office: 404-413-1996 
Fax: 404-413-1561 
Email: conferences@gsu.edu 

Hours of Operation: 
Monday – Friday 
10 a.m. – 4 p.m.