Help Center Services

Symantec pcAnywhere

Symantec pcAnywhere can provide secure, remote access to computers and servers.  It allows you to remotely connect to another computer and perform your work as though you are sitting in front of that computer.  You can view and edit files, run software, print files to a printer at your location or at the host’s location, or access network resources that you have permission to access. 

You must specify the information needed to make and support the connection.  The computer that initiates the connection must be configured as a remote (home), and the computer to which the connection is made must be configured as a host (work). 

Finding the “Host” computer name  

1.  Right Click My Computer
2.  Properties
3.  Computer Name Tab
4.  Full computer name

Understanding the differences between a host and a remote

When two computers are connected using pcAnywhere, they function in a client/server relationship. The host computer, as the server, waits for connections from a remote computer and provides the requested services.  When you configure a host computer, you control who can connect to the host computer and what level of access the remote user should have. For example, you can restrict a remote user from restarting the host computer.

The remote computer, as the client, connects to the host computer and specifies the actions that should be carried out. Although the actual work is performed on the host computer, anything that happens on the host computer screen is also displayed on the remote computer screen. This exchange between the remote and host computers is called a remote control session.