System/Network Status Archive
Potential Difficulty Making and Receiving Telelphone Calls
Monday, January 9, 2012 8:30 AM
Georgia State University's telephone system is currently experiencing a large volume of calls, during which campus users may have difficulty making and receiving telephone calls. If you attempt to place a call and hear a "fast busy" sound, please try the call again later.
Information Systems and Technology (IS&T) is working with the university’s telephone vendor to resolve this issue quickly and will provide the campus with more information as it becomes available.
Please remember that blue Emergency Call Boxes are located throughout campus for contacting campus police in the event of an emergency. For more information about these call boxes, visit http://www.gsu.edu/police/33378.html.
We apologize for any inconvenience this may cause. If you have questions or concerns, please contact the IS&T Help Center at help@gsu.edu or 404-413-HELP (4357).
Thank You,
IS&T Help Center
Possible Brief Outages to Online Campus Systems Residing on Windows Servers
Thursday, November 10, 2011 1:00 PM
Due to the release of an important security update for Windows servers, Information Systems and Technology (IS&T) must perform unscheduled maintenance to all campus Windows servers managed by IS&T. Maintenance will begin today, November 10, 2011 and continue through Sunday, November 13, 2011.
As we update each server, applications on that server will be unavailable. If you are unable to reach an online system for a brief duration, it may be due to this urgent maintenance. We will work as quickly as possible to minimize service disruption to campus systems and apologize for any inconvenience this may cause.
If you have any questions or concerns, please contact the IS&T Help Center at help@gsu.edu or 404-413-HELP (4357).
Update: Faculty, Staff, and Student E-mail Issue Resolved.
Wednesday, August 17, 2011 6:00 PM
The issues preventing access to faculty, staff and student e-mail due to an outage in a Microsoft data center have been resolved. We apologize for any inconvenience this may have caused.
Thank You,
IS&T Help Center
Faculty, Staff, and Student E-mail is Down
Wednesday, August 17, 2011 3:00 PM
The campus is currently experiencing network issues affecting faculty, staff, and student e-mail access. As a result; faculty, staff, and students are not be able to access their GSU e-mail or experiencing problems sending and receiving e-mails.
Information System and Technology (IS&T) is working with the university's vendor (Microsoft) to restore services as soon as possible and will continue to monitor the situation.
If you would like to report a problem, please e-mail the IS&T Help Center e-mail at help@gsu.edu.
Thank You,
IS&T Help Center
Delayed E-mail (Office 365)
Tuesday, July 4, 2011 2:30 PM
Some incoming e-mail, received between Friday, July 1 at 8 p.m. and Monday, July 4 at 11:30 p.m. is still being copied to the Office 365 e-mail system. This e-mail may not reach users mailboxes until this evening. We apologize for any inconvenience and thank you for your patience.
Thank You,
IS&T Help Center
GroupWise Schedule Maintenance
Monday, May 13, 2010 10:00 AM
GroupWise will be unavailable Monday, May 16, 2011 from 10:00 PM until 11:00 PM. This one hour maintenance period will temporarily disrupt ALL GroupWise access. Users will not be able to access GroupWise in any way during this time. The purpose of this outage is to refresh GroupWise servers in preparation for Office 365.
We apologize for any inconvenience this may cause and ask that you plan access requirements accordingly. If there are any concerns about this planned outage please call Help Center at 3-4357.
Thank You,
IS&T Help Center
IP Telephones Issues
Monday, April 18, 2010 3:32 PM
Currently the IP Telephones services interrupted by a loop that generated in Library South. As a result, users are experiencing temporary problems when attempting to make or receive calls. Information Systems and Technology (IS&T) is currenlty working to restore service as soon as possible and will continue to monitor the situation.
If you would like to report a problem, please contact the Help Center at 404-413-4357(HELP). You can also email us at help@gsu.edu.
Thank You,
IS&T Help Center
GroupWise Issue
Wednesday, January 26, 2011
The campus is currently experiencing intermittent GroupWise issues. As a result, some colleges and departments are having sporadic GroupWise performance issues. IS&T is investigating and working on resolving the issue.
If you would like to report a problem please contact the IS&T Help Center at (404) 413-HELP (4357) or e-mail us at help@gsu.edu.
Thank You,
IS&T Help Center
Network Issues
Wednesday, December 8, 2010
The campus is currently experiencing network issues. As a result, some users will not be able to access the network. Information System and Technology (IS&T) is working to restore services as soon as possible and will continue to monitor the situation.
If you would like to report a problem, please e-mail the IS&T Help Center email at help@gsu.edu
IP Telecommunication Issue
Friday, November 22, 2010
Failures of calls originating from off campus have subsided. However, IS&T will continue to monitor the situation until December 3rd. Please report any related issues or present questions to the Help Desk.
If you would like to report a problem please contact the IS&T Help Center at (404) 413-HELP (4357) or e-mail us at help@gsu.edu.
Thank You,
IS&T Help Center
IP Telecommunication Issue
Friday, November 19, 2010
The campus is currently experiencing intermittent telephone issues affecting external calls. As a result, some users will not be able to receive external calls. Information System and Technology (IS&T) is working with the university's vendor to restore services as soon as possible and will continue to monitor the situation.
If you would like to report a problem, please e-mail the IS&T Help Center email at help@gsu.edu
Thank You,
IS&T Help Center.
IP Telecommunication Issue
Thursday, November 4, 2010
The campus is currently experiencing telephone issues affecting external calls. As a result, users will not be able to receive or make external calls . Information System and Technology (IS&) is working with the university's vendor to restore services as soon as possible and will continue to monitor the situation.
If you would like to report a problem, please e-mail the IS&T Help Center e-mail at help@gsu.edu.
Thank You,
IS&T Help Center.
Classrooms Issue
Thursday, September 24, 2010
IS&T Classroom Support department is aware of the issues with the equipment located in the classrooms. They are currently working to resolve the issue. If you have any questions or concerns, contact the IS&T Help Center at help@gsu.edu or 404-413-HELP (4357).
Important Information Regarding Campus E-mail Service
Friday, August 20, 2010
Information Systems and Technology (IS&T) has been notified of an issue affecting external, outgoing campus e-mail messages. As a result, some of your campus e-mail sent to individuals outside of Georgia State University may "bounce back" (be returned as "undeliverable" and not delivered). This issue is due to other e-mail systems erroneously identifying messages from Georgia State e-mail addresses as spam. IS&T is working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause. If you receive a notice of undeliverable e-mail, or have any questions or concerns, please contact the IS&T Help Center at help@gsu.edu or 404-413-HELP (4357). You may also check the Help Center's website at www.gsu.edu/help for updates.
E-mail Fraud Alert - ADP EasyPayNet
Wednesday, March 03, 2010
Georgia State has been notified of a fraudulent e-mail message circulating that requests an "account confirmation procedure" appearing to come from ADP, our employee payroll and benefits system. This e-mail message referring to "ADP EasyPayNet Secure Access " is NOT valid and should be deleted if received. Please do not respond to any message resembling this type of request as it was not sent from ADP.If you have any questions or concerns, contact the IS&T Help Center at help@gsu.edu or 404-413-HELP (4357).
- 2010 System/Network Status Archive
- 2009 System/Network Status Archive
- 2008 System/Network Status Archive
- 2007-2006 System/Network Status Archive