Help Center Services

Telecommunications

How do I access my Avaya User Guide?

View user guides and get quick tips for avaya phones.

How do I logoff my Avaya phone?

Logoff your Avaya phone with these instructions.

How do I make my phone ring?

If your Avaya phone does not ring, it may be set to go straight to voicemail.

How do I update Avaya phone directory information?

Update your phone number in the Avaya phone directory.

Important Telephone Numbers

This phone directory includes office numbers for Admissions, the Registrar, and the Help Center.

How do I fix a problem with my voice mail?

Report a problem with your voice mail.

How do I reset my voice mail password?

You can have your voicemail password reset.

How do I find detailed information about my telephone bill?

Get information about your monthly departmental telephone bill.

How do I repair my telephone line?

Find help for the restoration of a damaged or malfunctioning phone.

How do I request a change in location, owner or other information about my telephone line?

Ask to move a phone, or to add a feature to the existing phone.

How do I forward my voicemail to my e-mail account or mobile device?
GSU’s Enabled VoiceMail (EVM) automatically copies all voice and fax messages from your campus voicemail on your phone to your e-mail inbox.
How do I request a new telephone line?

Request the installation of a new campus phone line.