Help Center Services

Security

IS&T's Information Security Department advises the campus on how to ensure the integrity, confidentiality and availability of vital information technology resources and information. This department assists university departments in adhering to the Security Policy. Compliance serves both the needs of the individual and the university as a whole; keeping your personal computer secure protects it from outside intrusions, which, in turn, minimizes attacks on the university network.

To engage IS&T, contact the Help Center at 404-413-HELP (4357) or e-mail help@gsu.edu.    

Some of the security services provided include:

  • Risk assessments of information technology projects
  • Security assessments of servers and systems handling sensitive information
  • Compliance reviews of systems handling Protected Health Information (PHI), VISA/credit card transactions (PCI), FERPA data, financial and personal information on students, staff and faculty
  • Instructions on how to Secure Your Workstation
  • Assistance with reporting and handling security incidents
  • Requests for access to Security Awareness Training
  • Requests for access to another user's accounts and/or e-mail
  • Requests for Symantec Corporate Edition Antivirus Software
  • Requests for ISS Proventia' Desktop IPS
  • Requests for advice on evaluating or selecting information security protection methods
  • Requests for PGP Desktop Whole Disk Encryption

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