Help Center Services

IS&T Help Center

The IS&T Help Center provides Georgia State University faculty and staff with support for software, hardware, telecommunications and network issues.   If we cannot resolve your issue, we will assign it to the appropriate IS&T department.

Report an Issue

If you have a technical problem, you can e-mail the IS&T Help Center.  We will respond to your request within four hours.

However, if your problem is CRITICAL, please call us at 404-413-HELP (4357) in order to resolve the issue faster.

The Division of Information Systems and Technology (IS&T) provides technology services to the Georgia State University community. IS&T centralizes the university's technology operations while drawing input from all university constituencies.

The New Help Desk Application

To ensure that each technical incident or service request is properly logged, tracked and resolved, IS&T uses Numara's Footprints.  This system allows you to check on the status of your incident and create a new request.  You may go to http://helpdesk.gsu.edu/ and login with your CampusID or use the login to the right.


System / Network Status

No Outages At This Time

There are no system outages at this time.

If you have additional questions or concerns related to Office 365, please contact the IS&T Help Center at help@gsu.edu or 404-413-HELP (4357).

Thank You,

IS&T Help Center

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View archive of past incidents >>>

Office 365 is available.

HelpDesk login