Facilities Customer Service Center

The major goals of our unit are:

• Receiving and entering work requests for internal and external customers,
• Coordinating and monitoring schedules for Campus Moves,
• Coordinating schedules for Preventive Maintenance,
• Receiving and entering Facility Modification Requests,
• Monitoring open work requests for timely completion and customer satisfaction,
• Providing various request forms to customers,
• Surveying customers after work is completed and collecting performance data,
• Maintaining and assigning Facilities Management Service Division vehicles.