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FAQ

Frequently Asked Questions


Archibus

Should I restart my computer after uninstalling Archibus and before reinstalling Archibus?
In practice, the restart steps are rarely necessary, since the operating systems have features for terminating programs and for writing registry changes However, if you esperience startup problems (e.g service provider says it has the wrong (older) version of a .dll or can't find the registration info for an object or method) restarting your computer may help clear up these issues.
How can I put in a Work Order Request in Archibus?
A work order request can be started by calling the Customer Service Center at (404) 413-0700 and will be placed in the Work Order System in Archibus.