How To Access Services
If your family member wants to access any of our clinical services, they need to come to the Counseling Center during business hours (8:30 a.m. - 5:15 p.m. M-F and 8:30 – 8:00 p.m. Tuesdays during the semester) at 106 Courtland Street to complete paperwork. This paperwork usually takes about 30 minutes. (The paperwork cannot be taken home to complete.) After they complete the paperwork, the front desk personnel will schedule them for an appointment for an initial assessment. This initial assessment appointment will be 50 minutes in length. The purpose of this assessment is to determine what services meet your family member's needs. Psychiatric services are only available to students who are in counseling at the Center. Your family member cannot schedule directly with our psychiatrists, but they can talk with their initial assessment counselor if they are interested in medication and counseling.
After this appointment is completed, the file is given to our Case Disposition team. These professionals match your family member with a counselor who can provide the services they need. If the Counseling Center cannot offer the services, our Case Referral Coordinator will help your family member to find services in the Atlanta area to meet their needs.
Once your family member is assigned to a counselor, that counselor will contact them by phone to schedule an appointment for on-going individual or group counseling, or stress management counseling. We have a limit of 15 sessions per year. Due to our need to provide services to as many students as possible, we will count any sessions for which the student does not show and do not call (no-shows) in their 15 session total. In addition, cancellations of 3 or more will be counted in the total and may lead to closing of the student’s file to allow the counselor to see someone else requesting services.