How To Access Services
If you want to access any of our clinical services, you need to come to the Counseling Center during business hours (8:30 a.m. - 5:15 p.m. M-F and 8:30 – 8:00 p.m. Tuesdays during the semester) at 106 Courtland Street to complete paperwork. This paperwork usually takes about 30 minutes. (The paperwork cannot be taken home to complete.) When you have completed the paperwork, the front desk personnel will schedule you for an appointment for an initial assessment. This initial assessment appointment will be 50 minutes in length. The purpose of this assessment is to determine what services meet your needs. Psychiatric services are only available to students who are in counseling at the Center. You cannot schedule directly with our psychiatrists, but you can talk with your initial assessment counselor if you are interested in medication and counseling.
After this appointment is completed, your file is given to our Case Disposition team. These professionals match you with a counselor who can provide the services you need and is available at times you are available. If the Counseling Center cannot offer the services you need, our Case Referral Coordinator will help you to find services in the Atlanta area to meet your needs.
Once you are assigned to a counselor, that counselor will contact you by phone to schedule an appointment for on-going individual or group counseling, or stress management counseling. We have a limit of 15 sessions per year. Due to our need to provide services to as many students as possible, we will count any sessions for which you do not show and do not call (no-shows) in your 15 session total. In addition, cancellations of 3 or more will be counted in your total and may lead to closing your file to allow the counselor to see someone else requesting services.